COVID-19 UPDATE: Now, more than ever it’s so important to remain level headed, compassionate and community-centric. Knowledge is power, make sure you don't get swept away in the flood of false or misleading news by keeping up to date with relevant and verified information on the official government Covid-19 portal sacoronavirus.co.za.
Bottles is delivering all your grocery essentials in partnership with Pick n Pay during the lockdown period.
Scary times, huh. With the full reality of COVID-19 changing every day, we’re fully embracing the lockdown to combat the spread of the virus.
Due to this and our responsibility towards our customers and country, we have teamed up with Pick n Pay to offer a same-day online delivery service that offers customers an easier, more efficient way to stay safe and stocked-up on necessities.
Here are the guidelines we’ve put in place to ensure the smoothest process possible:
⏰ Operating Times:
Monday - Friday: 7:30am to 4pm.
Saturday: 7:30am - 2:00pm, Sunday: 8am to 1pm
*Dependant on area and subject to change.
We are available in most areas in Johannesburg, Pretoria, Cape Town and Durban. The easiest way to find out if we cover your address is to download the app, set your location and a notification will appear telling you if we are available in your area or not.
🚨 Out of Stock and Refunds:
Refunds for any out-of-stock items will take between 3-7 working days to reflect in your bank account.
We charge in-store pricing, with a standard delivery fee of R35, and service fee of R15.
🛵 Same Day Delivery:
Your order will be delivered on the same day that you place an order. We are in the process of issuing all drivers with sanitizers, gloves and masks, and drivers are trained to do contactless deliveries, protecting themselves and you. You can specify where you would like your order dropped in your delivery notes. We have also minimized any driver time and contact in-store.
🧼 Tips when receiving your order:
- Wash your hands before and after handling your order.
- Although shops are taking extreme care to disinfect surfaces, it’s advisable to wipe the products with disinfectant before storing at home.
- Please tip the driver generously, if you can.
- Be kind.
Words from our fans
Wow! It took less than 30minutes to deliver! Impressive.
Awesome, quick, easy and the app updates you as the order is confirmed and en route.
Excellent customer service, thanks!
What a time to be alive.
I love it! Thank you, BOTTLES for your awesome service. I will keep on supporting you and recommending you to my peeps!
Brilliant service! On time - I will definitely be making use of this app more!